About DinnerBell/FAQ

Exclusively Local Food Delivered for just $2.99+$1 per mile! New App Available! Get it on Apple App Store or Google Play. Open Monday through Saturday from 11am - 9pm. Questions or suggestions? Please call us! 231-465-5288

Our Mission

DinnerBell provides hardworking locals a sense of hope, independence, and community health by creating a platform to directly support the local economy of Traverse City, Michigan.

Founded in February of 2018, DinnerBell is currently owned and operated by locals in Northern Michigan. 95% of all money spent on the DinnerBell platform stays right here in Traverse City. The only portion that leaves our community is the Merchant Processing Fees charged by Stripe and Paypal. DinnerBell strives to make food delivery a more personal experience through its dedication to customer satisfaction, respect for local restaurants, and small town focus.

DinnerBelll Core Values
1. Trust Your Gut
2, Grow Organically
3. Eat Your Vegetables
4. Sunny Side Up
5, Made with Real Sugar
6. Eat Dinner as a Family
7. Save Room for Dessert

Customer FAQ:

What is DinnerBell?

DinnerBell is a groundbreaking local food ordering platform which offers delivery services FREE to EXCLUSIVELY LOCAL businesses!

Why DinnerBell?

DinnerBell offers food delivery options from exclusively LOCAL businesses. We choose to work with locals, and only locals. By offering our services for free to exclusively local businesses, we ensure that we can make the highest positive impact possible for the Traverse City community. This makes sure that money circulated through DinnerBell stimulates the local economy by staying in the local area.

What businesses offer Delivery with DinnerBell?

DinnerBell works exclusively with locally owned businesses known as DinnerBell Affiliates. All DinnerBell Affiliates must have a relationship with DinnerBell before they are added to the DinnerBell Platform for customers. That means you’ll never find an out of state franchises or corporate nationwide chain anywhere on the DinnerBell Platform, and we never offer a business’ merchandise without their knowledge or permission. A full list of affiliates is available Here.

When are DinnerBell Services Available?

DinnerBell services are available Monday – Saturday, 11AM – 9PM all year round! We are closed on all major holidays, because we believe everyone should be able to Eat Dinner as a Family and Save Room for Dessert. Check out our Facebook Page for the most recent updates on holiday and weather closings by Clicking Here.

How long does a delivery typically take?

A typical delivery takes 30 – 50 minutes. However, individual order times can vary based on distance, order size, vehicle traffic, and Affiliate in house traffic. 

What is the Green Delivery Opt-In Program?

When you select the Green Delivery Opt-iIn Program at checkout, you give us permission to delay the processing of your order for up to 1 hour, and deliver it within 2 hours of placing your order. This allows us to place, pick up, and deliver orders in more efficient routes. This completely optional opt-in program supports our efforts to reduce net CO2 emissions, wear on vehicles, and driving times for our drivers.

What is Contactless Delivery?

Selecting Contactless Delivery at checkout tells the driver that you would like your food placed outside your door, or in another specified area that you can write in the comments section. When Contactless Delivery is selected, the driver will put the food in the designated drop off area, knock or ring the doorbell, and then leave. If you would like the driver to call or text you when they drop off your food, please also note this in the comments section.

What forms of payment do you accept?/Do you take cash on delivery?

DinnerBell currently takes all major credit and debit card providers, Paypal, and Stripe as means of payment. As a third party we have no means of accepting cash payments – thank you for your understanding! 

What are  DinnerBell Points?

DinnerBell Points are our way of thanking our loyal supporters of local business by giving back 2% of each purchase made through our platform as store credit. DinnerBell Points can be earned and redeemed with all of our affiliates allowing you to save money on food you already enjoy! For every $1 spent on the DinnerBell platform, you get 20 points, that‘s 2% back in delicious! 1000 points can be redeemed for $1 worth of merchandise.You must be logged in to your DinnerBell Account to receive, and redeem DinnerBell Points. Don’t have a free account? Create one Here and receive 2000 Points after sign up!

What is the DinnerBell Refer a Friend Program/How Can I Earn More Points?

To find out more information on the New Refer a Friend Program, please click here.

Affiliate FAQ:

What is DinnerBell?

A groundbreaking food delivery platform which offers delivery FREE for  EXCLUSIVELY LOCAL businesses

How much does the DinnerBell platform cost for restaurants?

The DinnerBell platform is offered completely free to local businesses as part of our commitment to support Local Business! 

Are there any guidelines / regulations to qualify?

Your business must be local to Traverse City, Michigan

How do I get started?

Just fill out our form Here.