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About DinnerBell/FAQ
Our Mission
Customer FAQ:
What is DinnerBell?
Why DinnerBell?
DinnerBell offers food delivery options from exclusively LOCAL businesses. We choose to work with locals, and only locals. By offering our services for free to exclusively local businesses, we ensure that we can make the highest positive impact possible for the Traverse City community. This makes sure that money circulated through DinnerBell stimulates the local economy by staying in the local area.
What businesses offer Delivery with DinnerBell?
When are DinnerBell Services Available?
DinnerBell services are available Monday – Saturday, 11AM – 9PM all year round! We are closed on all major holidays, because we believe everyone should be able to Eat Dinner as a Family and Save Room for Dessert. Check out our Facebook Page for the most recent updates on holiday and weather closings by Clicking Here.
How long does a delivery typically take?
A typical delivery takes 30 – 50 minutes. However, individual order times can vary based on distance, order size, vehicle traffic, and Affiliate in house traffic.
What is the Green Delivery Opt-In Program?
When you select the Green Delivery Opt-iIn Program at checkout, you give us permission to delay the processing of your order for up to 1 hour, and deliver it within 2 hours of placing your order. This allows us to place, pick up, and deliver orders in more efficient routes. This completely optional opt-in program supports our efforts to reduce net CO2 emissions, wear on vehicles, and driving times for our drivers.
Selecting Contactless Delivery at checkout tells the driver that you would like your food placed outside your door, or in another specified area that you can write in the comments section. When Contactless Delivery is selected, the driver will put the food in the designated drop off area, knock or ring the doorbell, and then leave. If you would like the driver to call or text you when they drop off your food, please also note this in the comments section.
DinnerBell currently takes all major credit and debit card providers, Paypal, and Stripe as means of payment. As a third party we have no means of accepting cash payments – thank you for your understanding!
What are DinnerBell Points?
Affiliate FAQ:
What is DinnerBell?
How do I get started?
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